[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” background_image=”4409″ el_id=”hero” z_index=””][vc_column][qode_elements_holder number_of_columns=”one_column” switch_to_one_column=”1000″][qode_elements_holder_item vertical_alignment=”middle” horizontal_alignment=”center” advanced_animations=”no” item_padding_1024_1280=”76px 11% 11% 11%” item_padding_600_768=”102px 9% 14% 8%” item_padding_480_600=”46px 8% 14% 8%” item_padding_480=”46px 8% 14% 8%” item_padding=”5% 10% 5% 5%”][vc_column_text]
Zendesk
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Delivering personalized customer and employee interactions through AI-first CRM software.
[/vc_column_text][vc_empty_space height=”3em”][qode_button_v2 target=”_self” hover_effect=”icon_rotate” gradient=”no” text=”Get Started” link=”#FreeDemo-bottom” icon_font_size=”20″ color=”#ffffff” hover_color=”#369a3a” background_color=”#369a3a” hover_background_color=”#ffffff”][/qode_elements_holder_item][/qode_elements_holder][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” el_id=”aboutus” z_index=”” background_color=”#ffffff”][vc_column][vc_empty_space height=”3em”][vc_empty_space height=”3em”][qode_elements_holder background_color=”#ffffff” number_of_columns=”two_columns” switch_to_one_column=”1000″][qode_elements_holder_item horizontal_alignment=”center” advanced_animations=”no” item_padding_600_768=”32% 0 32% 0″ item_padding_480_600=”45% 0 45% 0″ item_padding_480=”45% 0 45% 0″][vc_single_image image=”3458″ img_size=”full” alignment=”center” qode_css_animation=””][/qode_elements_holder_item][qode_elements_holder_item horizontal_alignment=”left” advanced_animations=”no” item_padding_1024_1280=”76px 11% 11% 11%” item_padding_600_768=”102px 9% 14% 8%” item_padding_480_600=”46px 8% 14% 8%” item_padding_480=”46px 8% 14% 8%”][vc_column_text]Zendesk is the best CRM software for enterprises and small-to-medium businesses designed to nurture meaningful connections and maximize agent productivity. Through AI-powered automation, it offers instant issue resolution and personalized customer support experience, whether through email, live chat, or phone.[/vc_column_text][/qode_elements_holder_item][/qode_elements_holder][vc_empty_space height=”10em”][qode_elements_holder background_color=”#ffffff” number_of_columns=”one_column” switch_to_one_column=”1000″][qode_elements_holder_item horizontal_alignment=”center” advanced_animations=”no” item_padding_1024_1280=”76px 11% 11% 11%” item_padding_600_768=”102px 9% 14% 8%” item_padding_480_600=”46px 8% 14% 8%” item_padding_480=”46px 8% 14% 8%”][vc_column_text]
Easily connect with customers when and where they’re at. Explore our CRM software TODAY!
[/vc_column_text][vc_empty_space][qode_button_v2 target=”_self” hover_effect=”icon_rotate” gradient=”no” text=”Book a FREE Demo” link=”#FreeDemo-bottom” icon_font_size=”20″ color=”#ffffff” hover_color=”#369a3a” background_color=”#369a3a” hover_background_color=”#ffffff”][/qode_elements_holder_item][/qode_elements_holder][vc_empty_space height=”3em”][vc_empty_space height=”3em”][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” z_index=”” background_color=”#ffffff”][vc_column][vc_separator type=”normal” thickness=”1″][qode_elements_holder number_of_columns=”one_column”][qode_elements_holder_item horizontal_alignment=”center” advanced_animations=”no” item_padding=”0px 10px 0px 10px”][vc_empty_space height=”3em”][vc_column_text]
How Our CRM Software Help Boost Customer Connection
All advanced CRM tools you can find within Zendesk.[/vc_column_text][vc_empty_space height=”3em”][/qode_elements_holder_item][/qode_elements_holder][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” background_color=”#ffffff”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][qode_accordion style=”toggle”][qode_accordion_tab title=”AI Agents” title_tag=”h3″][vc_column_text]Surpassing typical chatbots, our AI Agents go beyond automated responses, providing a comprehensive approach to resolving issues from end to end. Trained to understand and adapt to ticket intent and sentiment, it delivers personalized responses in your brand’s voice and tone. [/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][qode_accordion style=”toggle”][qode_accordion_tab title=”Help Center” title_tag=”h3″][vc_column_text]Empower your customers and team with valuable information right at their fingertips. Our customer support software enables you to create centralized knowledge bases where everyone can have freedom to find support on their own.[/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][qode_accordion style=”toggle”][qode_accordion_tab title=”Ticketing” title_tag=”h3″][vc_column_text]Zendesk ensures efficient ticket sorting, routing, and resolution through machine learning and natural language processing. With the help of AI chatbots, resolve routine tickets before they reach you.[/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][qode_accordion style=”toggle”][qode_accordion_tab title=”Workforce Engagement Management” title_tag=”h3″][vc_column_text]Maximize efficiency and agent deployment with AI-powered forecasting and scheduling capabilities all within one CRM software. Zendesk’s agent workspace also enhances support experience by centralizing all necessary tools in one place.[/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][qode_accordion style=”toggle”][qode_accordion_tab title=”Analytics and Reporting” title_tag=”h3″][vc_column_text]Gain access to actionable customer insights and real-time trend analysis for immediate issue resolution. With customizable CRM software dashboards, facilitate easy record monitoty and optimize support quality.[/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][qode_accordion style=”toggle”][qode_accordion_tab title=”Integrations” title_tag=”h3″][vc_column_text]Discover the perfect app for your daily needs. As centralized CRM software, Zendesk has an extensive marketplace designed to facilitate seamless collaboration and integration of various systems to enhance your workflow.[/vc_column_text][vc_empty_space height=”3em”][/qode_accordion_tab][/qode_accordion][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” background_color=”#ffffff”][vc_column][vc_empty_space height=”200px”][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” background_color=”#efefef”][vc_column][vc_separator type=”normal” thickness=”1″][qode_elements_holder number_of_columns=”one_column”][qode_elements_holder_item vertical_alignment=”middle” horizontal_alignment=”center” advanced_animations=”no”][vc_empty_space height=”3em”][vc_column_text]
Philippines’ Leading Brands Choose Zendesk As Their CRM Software
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Why Choose DIREC As Your CRM Software Provider
For over a decade, Direc Business Technologies, Inc. has been driving business growth and customer satisfaction through scalable, efficient, and advanced customer support. Designed for IT, MIS, and customer service leaders throughout the Philippines, our CRM cloud solutions consistently deliver incredible customer and employee experience.[/vc_column_text][/qode_elements_holder_item][/qode_elements_holder][vc_empty_space height=”3em”][vc_empty_space height=”3em”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” background_color=”#ffffff” el_id=”FreeDemo-bottom”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][qode_elements_holder number_of_columns=”one_column” custom_class=”0px 15px 0px 15px”][qode_elements_holder_item advanced_animations=”no” item_padding=”0px 10px 0px 10px”][vc_empty_space height=”3em”][vc_column_text]
Let’s Make IT Easy For You
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Staying ahead requires the right IT solution that is simple, efficient, and can grow with your business. Let’s work together to find the perfect fit for your needs.
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Interested in Sophos?
[/vc_column_text][vc_column_text]Talk to us![/vc_column_text][vc_empty_space height=”2em”][qode_button_v2 target=”_self” icon_pack=”font_elegant” fe_icon=”icon_plus” hover_effect=”icon_rotate” gradient=”no” text=”Book a FREE Demo” link=”/book-a-demo” icon_font_size=”20″ color=”#ffffff” hover_color=”#369a3a” background_color=”#369a3a” hover_background_color=”#ffffff” icon_border_color=”#ffffff” icon_border_hover_color=”#ffffff” icon_background_color=”#236326″ icon_background_hover_color=”#236326″][/qode_elements_holder_item][qode_elements_holder_item advanced_animations=”no” item_padding_1024_1280=”76px 11% 11% 11%” item_padding_600_768=”102px 9% 14% 8%” item_padding_480_600=”46px 8% 14% 8%” item_padding_480=”46px 8% 14% 8%”][/qode_elements_holder_item][/qode_elements_holder][vc_empty_space height=”64px”][/vc_column][/vc_row]